Practice Management

Mrs Linda Heywood (f)

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Suzanne Ruck (f)

Has recently been promoted to Assistant Practice Manager.  She helps Linda to organise and run the practice.  She also has to ensure that the staff rota is organised and that there are enough staff in the office in order to deliver a good level of service for our patients.  

Administration

Mrs Julie Ritchie
Julie puts all your information onto the computer from your medical records when you are new to the practice.  She also keeps your records updated when you visit the hospital or other clinics.  Julie is also a Phlebotomist, which means if the doctor or nurse request that you have a blood test she will be one of two people who will take the blood from you.
Miss Chloe-Leigh Ritchie (f)
Mrs Pamela Hardie (f)
Ms Debbra Greenacre (f)

Reception

Mrs Ursula Warburton (f)
Mrs Karen Mullineux (f)
Mrs Andrea Stephens (f)
Mrs Emily Philburn (f)
Miss Sophie Nurowski (f)

Secretaries

Mrs Karen Holt (f)

Karen deals with all the referrals the doctors make to the specialists at the hospital.  She types the letters and sends all the referral information via an electronic service named "Choose and Book".

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